BPO TRAINING INSTITUTES IN TAMIL NADU

                                     BPO TRAINING INSTITUTES

As we all know BPO is a busines practice where an organization contracts with an external service provider to perform a business task. Now let's talk about how does it work actually.

HOW DOES BPO WORK?

Organizations opt to approach a business process for a variety pf reasons. Those reasons vary based on the type of organizations, the age and size of the organization, market orcs and and economic condition. For example, often need to outsource back office and front office functions because they do not have the resources to build the staff and supporting functions to perform them in house.

The other side, an established company may opt to outsource a task that it had been performing all along after an analysis determined that a third party service provider could do the job better and  at a low cost.

Management experts advise the enterprise executive to identify functions that can be outsourced and then determine if shifting that task to an outsourcing provider make sense.

The organization then must go through process of not only identify the best vendor for the work, but also shifting the work itself from in house to the external provider. This requires a significant amount of change management, as the move to an outsourced provider generally affects staff, established processes and existing workflows. The shift to an outsourced provider also impacts the organization finances not only in terms of shifting costs from the internal function to the outsourced providers, but often also in terms of corporate  taxes and and reporting requirements.

The organization might also have to invest in new technology to enable the smooth flow of work from the organization itself to the outsource provider, with the extent and cost of that technology product dependent on the scope of the function being outsourced and the maturity of the technology infrastructure in place at both enterprises.

Now I hope that may have an overall idea about how BPO work. There are lot more to cover on this topic so I will post more blogs regarding this topic.